30 Day Money Back Guarantee
We offer a 30-Day Money Back Guarantee on all unopened, unused and/or undamaged units. The unit must be unaltered and be undamaged and in original new condition. Customer must pay all return shipping to Garage Smart LLC.
Upon acceptance and processing of the return/refund, all funds will be returned to the original method of payment (minus any fees).
The company reserves the right to remedy any minor defects in defective units by replacing defective, inoperable or missing parts rather than offering a refund or exchange.
After 30 days, and up to 90 days from the date of the purchase, if you are not happy with the product, and have not installed it, you can return it for a refund, less 10% restocking fee, actual shipping charges to Garage Smart LLC must be paid by customer. The unit(s) must be undamaged and in original new condition.
Due to the nature and logistics in inventory management and distribution, after 90 days, no returns will be accepted.
All refunds will be returned to the original method of payment minus all fees and will be processed on our end within 7 business days of receipt of product (excluding weekends and holidays).
Garage Smart LLC DOES NOT accept returns on units that have been installed, modified, scratched, damaged, or abused as they cannot be resold as new products. If you have made a mistake when mounting the lift although we will not accept a return within terms, we may have several remedies available to you to help you repair the "damaged" area and still be able to use your unit. Please call our customer service department for help at 1-801-805-1669 which is toll free, anytime during normal business hours which are between 9am and 5pm Mountain Time, Monday through Friday, Excluding Holidays.